Major Web Outage Impacts Dozens Online Platforms and Mobile Apps

An extensive online failure has disrupted dozens websites and mobile apps around the world, with users experiencing problems accessing the internet due to difficulties at Amazon’s online infrastructure platform.

The impacted services include the social media app Snapchat, Roblox, Signal, and the language learning app Duolingo, in addition to several Amazon-managed operations such as its key e-commerce website and the Ring security device manufacturer.

Across the United Kingdom, the financial institution Lloyds was disrupted as well as its subsidiaries the bank Halifax and Bank of Scotland, and additional accounts of difficulties reaching the the tax authority website on Monday morning. Additionally in Britain, multiple Ring device owners took to networks to complain their security devices were failing.

In the UK alone, notifications of disruptions on individual apps reached the thousands for every service.

Amazon reported that the issue began in the east coast of the United States at AWS, a section that supplies vital online backbone for many companies, who rent out resources on the company's servers. The cloud platform is the most extensive cloud computing service.

Shortly after the start of the day (PDT) in the United States (8 in the morning BST), officials reported “elevated error rates and delays” for Amazon's platforms in a zone on the east coast of the United States. The widespread consequence appeared to hit platforms around the world, and the problem monitoring service reporting problems with the corresponding services in various regions.

Cisco’s Thousand Eyes, a service that monitors online failures, further indicated a surge in problems on that morning, including several cases located in Virginia, the region of Amazon’s US-East-1 region where AWS said the outage began.